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12 Jun: How a selfie can bring thousands to your shop

“A picture is worth a thousand words”  – English idiom. Communication is ever-dynamic – from smoke signals that warn of approaching invaders to tweets featuring chicken nuggets, people have found a medium to share their message. In the digital world, where content is constantly created, one must adapt to the trends that create interest. Imagine what your business can accomplish with a simple selfie station. With your TapMango tablet, your customer can snap a photo and advertise your business to everyone they know by posting a photo to their timeline. In the example below, the customer will be awarded 15 points for their post. If they tap share to Facebook, the customer can…

Customer Feedback

31 Aug: Harnessing the Power of Customer Feedback

Acquire and Use Customer Feedback in a Customer Centric Market In today’s age of customer-centricity, the number one factor that retail stores compete for is the loyalty of their customers. With a shift in power moving towards the consumers’ choice, retail stores must adapt to customers, and tailor their services as much as possible. If a business cannot provide its customers with a positive experience, it can lose out to the competitors who do. This article will focus on using customer feedback and growing your business with every happy customer you’ve served. Having the basic knowledge and understanding of how your customers feel about your store and what you have to…