How Reign Turned Memberships into a Growth Engine
Reign Aesthetics & Wellness scaled a six-tier membership program into a reliable revenue driver, with patients checking in on branded tablets and tracking their own rewards.
The challenge
Turning Treatments into Ongoing Relationships
Aesthetics and wellness is a repeat-visit business, but only if the practice gives patients a reason to commit rather than book treatment by treatment.
Reign wanted memberships to become a predictable revenue line and needed the check-in and rewards experience to be simple enough that it did not add work at the front desk.
The solution
Memberships, Tiers, and a Branded App
Reign built six membership tiers with perks that reward long-term commitment, and welcome bonus credits that give new patients a reason to start.
Patients check in on branded tablets, track their points themselves, and use the app for incentives between visits.
Predictable revenue from patients who were already coming back.
Results · Memberships & reputation
In Additional Revenue
Generated through welcome bonus credits that gave new patients a reason to commit.
Active Memberships
Spread across six tiers, giving the practice recurring revenue it can forecast.
From 222 App Users
Additional revenue driven by in-app incentives between appointments.
Five-Star Google Reviews
Generated directly through TapMango, compounding the practice's public reputation.
The campaigns
What Patients Actually See
Memberships only become recurring revenue if joining is easy and the perks keep showing up between appointments.
Inside the program
Check in at the Counter, Track the Rewards Anywhere
Patients check in on a branded tablet at the front desk, then follow their own points and tier in the app between appointments.
The same dashboard behind it is where the six tiers, the welcome credits and the review prompts are set up, so the front desk has nothing extra to run.
In their words
Jaimie DeanMarketing and Operations Manager, Reign Aesthetics & Wellness“TapMango has been a seamless addition to our practice. The patient check-in process is simple, the rewards system is easy to navigate, and our patients love being able to track their points. It has been a win for both our team and our patients.”
Reign shows how memberships turn a treatment business into a recurring one, without adding friction at the front desk.
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Ready to Build Memberships That Stick?
Reign Aesthetics & Wellness uses TapMango for paid memberships, branded tablets, a mobile app, and review generation.
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