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The 5 Loyalty Languages™: the five ways customers actually experience loyalty. Read the Framework →

Loyalty built for entertainment venues

Turn One Great Visit into the Next One

Entertainment venues grow when guests return, bring friends, book group packages, and choose your venue for their next night out. TapMango helps you reward repeat visits, fill slower off-peak hours, promote private parties, and stay connected long after that initial visit.

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An entertainment venue owner welcoming guests to the arcade and mini golf
Weeknight offerGuests notified by text
Free game unlockedEarned on visit five
Party booking perkBonus reward applied
GetApp 2025 awardCapterra 4.8 ratingSoftware Advice 2025 awardSoftware Advice 4.8 rating

Why loyalty matters for entertainment venues

Bring Guests Back After the First Big Night

A great experience gets people through the door once. Loyalty helps you stay in their plans, turn guests into regulars, and fill the times that need more traffic.

Weekends Fill Faster than Weeknights

Saturday may sell itself, but quieter weeknights need a reason. Targeted offers help direct traffic to the times when you still have capacity.

Guests Need a Reason to Return

A fun visit does not always lead to a second one. Loyalty rewards, reminders, and timely offers help turn a single outing into a repeat habit.

Groups and Parties Drive Bigger Tickets

Birthdays, team nights, company events, and group bookings can be high-value revenue. Follow-up campaigns help keep those bookings coming.

Every Spend Should Count

Games, activities, food, drinks, and merch can all build toward the same reward, making the whole visit feel more valuable.

Families and Groups Plan Around Moments

School breaks, rainy days, birthdays, holidays, and weekends all create natural reasons to visit. Timed campaigns help you reach families when they are making plans.

Reviews Help the Next Group Choose

People check reviews before picking a venue. Automated review requests help turn happy guests into local visibility.

Customer data

Your Customer Database Is Your Most Valuable Asset

Every visit, party booking, kiosk sign-up, ticket purchase, and front-desk interaction is a chance to build a stronger guest relationship. TapMango helps you capture visitor insights through tablet registrations, QR codes, receipts, SMS or email opt-ins, event bookings, and loyalty enrollment.

Use that data to send smarter promotions for weeknight offers, birthdays, group bookings, school breaks, win-back campaigns, rewards, referrals, and VIP perks.

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Customer communication

Reach Guests Before They Make Weekend Plans

Entertainment decisions are driven by precise timing—whether it’s a free night, a birthday, a school break, a group outing, or a reward ready to use. TapMango helps you send targeted messages that bring guests back and fill the calendar.

SMSMMSEmailBranded AppPush NotificationsTapMango AI

Rewards

Explore Rewards That Actually Work

See the top promotions successful entertainment venues run.

Points across every revenue line

Points Across Every Revenue Line

Games, food, and drink all earn toward the same balance, so the whole visit counts.

Weeknight multipliers

Weeknight Multipliers

Double or triple points on your quietest nights to shift demand to nights when you have capacity.

Group & party booking perks

Group & Party Booking Perks

Bonus rewards for the bookings that fill your biggest slots.

Family & school holiday campaigns

Family & School Holiday Campaigns

Timed offers for the periods when your audience is already looking for plans.

Miss-You win-backs

Miss-You Win-Backs

When a guest is overdue, an automated offer goes out without you lifting a finger.

Birthday rewards

Birthday Rewards

Auto-triggered every year, this is one of the highest-redeeming campaigns our merchants run.

Friend referrals

Friend Referrals

Reward both sides. Your best customers bring the next ones through the door.

Paid VIP memberships

Paid VIP Memberships

Turn your most frequent visitors into predictable revenue with a premium access tier.

POS integrations

Works with Your Existing POS

Connect TapMango to your checkout system so guests can earn points, redeem rewards, and stay connected without adding friction at the counter.

SquareLightspeedShopifyClover

Referrals and reputation

Turn Regulars into New Guests and Better Reviews

TapMango helps you grow by turning your happiest regulars into a source of new buyers while automated review management strengthens your local reputation.

Referral Programs

Turn regulars into a reliable source of new visitors. Reward both the guest who refers a friend and the friend who visits—complete with built-in tracking so you can see which referrals lead to real bookings.

  • Refer-a-Friend RewardsReward both sides when a regular brings someone new.
  • Partner and Ambassador CodesCreate trackable codes for local creators, nearby businesses, corporate event planners, or community partners.
  • Contests and GiveawaysCapture new contacts while giving guests a reason to share and participate.

Review and Reputation Management

Help more people choose you before they walk in. Request Google and Yelp reviews at the perfect moment and track your online reputation from one place.

  • Automated Review RequestsAsk for reviews after positive outings while the experience is still fresh.
  • Multi-Platform Review GrowthDrive more feedback across the exact review platforms that local guests check before choosing a venue.
  • Reputation MonitoringTrack feedback and spot opportunities to improve—all from one place.
A VIP membership sign in an arcade and bowling venue

Paid memberships

Create VIP Revenue from Your Best Guests

Your best guests already return for games, events, food, parties, and nights out. Paid memberships let you offer exclusive value while creating predictable, recurring revenue for your venue.

  • Monthly and Annual RevenueLaunch a paid membership tier that builds a steady stream of income beyond standard individual visits.
  • More Repeat VisitsGive members a compelling reason to choose your venue for their next outing.
  • Higher Spend Per VisitUse member-only perks, bonus rewards, food and drink offers, and party incentives to encourage larger tickets.
  • VIP Perks That Fit EntertainmentOffer benefits like free game credits, birthday perks, early event access, party booking discounts, guest passes, and bonus rewards on food and activities.
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Case studies

How Local Businesses Grow with TapMango

“Eighty percent of our sales are delivery or takeout, so we had an unhealthy dependence on the third-party platforms. Converting those orders to our own app is the whole game.”

Gerry Henley, President, Naz’s Halal Food

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180,000+Loyalty Members
$800K+30-Day Revenue Boost
Gerry Henley, President, Naz’s Halal Food
“I don’t think the carrot is too far away for the guest. I really believe they come and shop Marie’s because of the loyalty program.”

Diane Holzschuh, Co-Founder, Marie’s Beauty Salon & Supply

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2×Visit Growth
$670K+Rewards Revenue
Diane Holzschuh, Co-Founder, Marie’s Beauty Salon & Supply
“It’s the easiest way to stay connected to my customers and drive traffic. If we didn’t send those texts, we wouldn’t get half the traffic that we get.”

Owner, Pirates and Pixies

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18,000+Loyalty Members
$425K+Loyalty Revenue
Owner, Pirates and Pixies
“The sign-up process is super simple. Customers just put in their phone number at checkout, or a barista tells them to download the app.”

Carlyn Marinaccio, Digital Marketing Coordinator, Lucky Goat Coffee

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110K+Loyalty Members
$290K+Rewards Revenue
Carlyn Marinaccio, Digital Marketing Coordinator, Lucky Goat Coffee

Onboarding and support

Launch Loyalty without Adding More to Your Plate

You do not need to build campaigns, train staff, or figure out a loyalty strategy on your own. TapMango guides you through setup, POS integration, and your first promotions so your program is ready to launch with confidence.

Full Onboarding Support

Get guided setup from launch planning to staff training. Your team will know exactly how to enroll guests, explain rewards, and keep your guest services counter running smoothly.

Loyalty Strategy Setup

Build a program around your business goals, whether that means more repeat visits, higher average spend, better guest insights, or stronger retention.

Campaign Templates

Start with ready-to-use frameworks for birthday rewards, win-back campaigns, slow-hour offers, referrals, seasonal promotions, and VIP perks.

Live Support

Get help when you need it, whether you are launching a promotion, updating rewards, or resolving front-desk check-in issues in real time.

Customer Success Team

Partner with dedicated experts to review performance, spot opportunities, and make smarter decisions as your loyalty program grows.

Ongoing Optimization

Keep improving your rewards, messages, and offers based on guest redemptions, clicks, and repeat visits.

FAQ

Frequently Asked Questions

Still deciding? We’ll answer everything during a short, no-pressure call.

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Can guests earn on food and drink as well as activities?

Yes. TapMango can help guests earn and redeem rewards across activities, games, food, drinks, merch, and other eligible purchases.

Can I target offers by how often someone visits?

Yes. TapMango helps you segment guests by visit history, spend, engagement, birthdays, group bookings, and other useful details.

Does TapMango integrate with my POS system?

TapMango works with leading POS systems, including Square, Clover, Lightspeed, Shopify, and more, so guests can earn points and redeem rewards without adding friction at checkout.

Do I need a marketing team to use TapMango?

No. TapMango includes templates, automations, marketing tools, and support, so small teams can run weeknight offers, birthday campaigns, event promotions, referrals, and win-back incentives.

How is TapMango different from a basic points app?

TapMango combines loyalty, guest insights, SMS and email marketing, branded app tools, referrals, reviews, paid memberships, and reporting in one platform.

What does TapMango cost?

Pricing depends on your locations, setup, and the features you need. On a demo, we’ll walk through your venue to show how TapMango increases repeat visits, fills slower times, and replaces tools you already pay for.

What kind of support do you provide after onboarding?

You get help with setup, staff training, launch campaigns, loyalty strategy, and ongoing optimization, plus live support when you need help with rewards, messaging, integrations, or customer questions.

Ready to grow

Ready to Make the Next Visit Automatic?

See how TapMango helps entertainment venues fill weeknights, grow repeat visits, and automate the messaging that turns a one-off outing into a routine.

  • Get a personalized demo tailored to your business.
  • See exactly how TapMango integrates with your POS.
  • Receive a custom ROI projection.
  • Discover why merchants are switching to TapMango.

Request a free, no-obligation demo, and we’ll respond within 24 hours.