Store Credit Rewards
A dollar balance waiting on a customer’s account brings them back far more reliably than a paper coupon.
The 5 Loyalty Languages™
Read the Framework →
Loyalty & Engagement
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The 5 Loyalty Languages™
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Loyalty built for gift & specialty retail
Be the Shop They Remember First
Gift and specialty shoppers buy around moments: birthdays, holidays, host gifts, celebrations, and “just because” finds. TapMango helps you stay top of mind between occasions, announce new arrivals, reward repeat shoppers, and bring customers back when it’s time to buy again.
Book a DemoRequest your free, no-obligation demo.
New arrivals in store1,680 customers notified
Holiday previewVIP early access opens
Reward readyWaiting on their account
Why loyalty matters for gift & specialty shops
Turn Occasional Shoppers into Repeat Customers
Gift shops depend on timing, memory, and discovery. Loyalty gives customers a reason to come back between occasions and helps you reach them before they default to big-box or online options.
Occasions Drive Purchases
Birthdays, holidays, anniversaries, teacher gifts, host gifts, and celebrations all happen on a timeline. A timely reminder can win the sale before shoppers start searching elsewhere.
Seasonal Traffic Matters
Your busiest months can carry the year. Building your list before peak season ensures you have an audience to reach when holiday shopping starts.
Curation Is Your Advantage
New arrivals, local makers, limited finds, and thoughtful collections give you something worth sharing that is not just another discount.
Big-Box Stores Cannot Know Your Customers Like You Do
Independent gift shops win through taste, service, and memory. Customer data helps you make future messages feel more personal.
First-Time Gift Buyers Can Become Regulars
Someone who comes in for one present may come back for the next occasion if you give them a reason.
Reviews Help Shoppers Choose Local
Positive reviews help new customers feel confident choosing your shop before they walk in.
Customer data
Your Customer Database Is Your Most Valuable Asset
Every gift purchase is a chance to build a direct customer relationship. TapMango helps you capture customer data through checkout sign-ups, QR codes, receipts, SMS and email opt-ins, online ordering channels, and loyalty enrollment.
Use that data to send more relevant campaigns for birthdays, holidays, new arrivals, VIP events, store credit, win-back campaigns, and seasonal promotions.
Book a DemoCustomer communication
Reach Shoppers Before the Next Occasion
Gift shoppers often need a reminder, an idea, or a reason to stop in. TapMango helps you reach customers with timely messages about new arrivals, seasonal collections, rewards, events, and offers that bring them back.
Rewards
Explore Rewards That Actually Work
These are the promotions our specialty retail merchants run.
Occasion Reminders
Message customers ahead of the holidays and dates that drive your category.
VIP Early Access
Give your best customers first pick of new arrivals and holiday stock before anyone else.
New Arrival Alerts
Curation is your advantage. Show it to the people most likely to buy it.
Miss-You Win-Backs
When a customer is overdue, an automated offer goes out without you lifting a finger.
Birthday Rewards
Auto-triggered every year, this is one of the highest-redeeming campaigns our merchants run.
Friend Referrals
Reward both sides. Your best customers bring the next ones through the door.
Paid VIP Memberships
Turn your most frequent customers into recurring revenue with a paid membership tier.
POS integrations
Works with Your Existing POS
Connect TapMango to your checkout system so customers can earn points, redeem rewards, and stay connected without adding friction at the counter.
Referrals and reputation
Turn Regulars into New Customers and Better Reviews
TapMango helps you grow by turning your happiest regulars into a source of new buyers while automated review management strengthens your local reputation.
Referral Programs
Turn regulars into a reliable source of new customers. Reward both the customer who refers a friend and the friend who visits with built-in tracking so you can see which referrals lead to real sales.
- Refer-a-Friend RewardsReward both sides when a customer brings someone new.
- Partner and Ambassador CodesCreate trackable codes for local creators, nearby businesses, student groups, or community partners.
- Contests and GiveawaysCapture new contacts while giving customers a reason to share and participate.
Review and Reputation Management
Help more people choose you before they walk in. Request Google and Yelp reviews at the perfect moment and track your online reputation from one place.
- Automated Review RequestsAsk for reviews after positive visits while the experience is still fresh.
- Multi-Platform Review GrowthDrive more feedback across the exact review platforms that local customers check before choosing a gift shop.
- Reputation MonitoringTrack feedback and spot opportunities to improve—all from one place.
Paid memberships
Create VIP Revenue from Your Best Shoppers
Your best customers already look to you for thoughtful gifts, seasonal finds, and special occasions. Paid memberships let you offer a more personal VIP experience while creating steadier revenue for your shop.
- Monthly and Annual RevenueOffer a paid membership tier that brings in recurring revenue beyond individual purchases.
- More Loyal ShoppersMembers have another reason to return to your shop instead of visiting a big-box store or marketplace.
- Higher Spend Per VisitUse member-only perks, bonus rewards, early access, and exclusive offers to encourage larger baskets.
- VIP Perks That Fit Gift RetailOffer benefits like early holiday access, birthday credit, gift-wrapping perks, private shopping events, local maker previews, or bonus rewards on seasonal collections.
Case studies
How Other Retail Businesses Grow with TapMango
“It’s the easiest way to stay connected to my customers and drive traffic. If we didn’t send those texts, we wouldn’t get half the traffic that we get.”
Owner, Pirates and Pixies
Learn more18,000+Loyalty Members
$425K+Loyalty Revenue
“TapMango has made managing our marketing efforts much easier thanks to its user-friendly design. The reporting tools helped us reach customers more effectively.”
Diana Hysack, Director of Retail Marketing, Thrifty Shopper
Learn more$1.5M+Voucher Revenue
20K+Lapsed Customers Returned
Onboarding and support
Launch Loyalty without Adding More to Your Plate
You do not need to build campaigns, train staff, or figure out a loyalty strategy on your own. TapMango guides you through setup, POS integration, and your first promotions so your program is ready to launch with confidence.
Full Onboarding Support
Get guided setup from launch planning to staff training. Your team will know exactly how to enroll customers, explain rewards, and keep the line moving.
Loyalty Strategy Setup
Build a program around your business goals, whether that means more repeat visits, higher average spend, better customer data, or stronger retention.
Campaign Templates
Start with ready-to-use frameworks for birthday rewards, win-back campaigns, slow-hour offers, referrals, seasonal promotions, and VIP perks.
Live Support
Get help when you need it, whether you are launching a campaign, updating rewards, or resolving counter issues in real time.
Customer Success Team
Partner with dedicated experts to review performance, spot opportunities, and make smarter decisions as your loyalty program grows.
Ongoing Optimization
Keep improving your rewards, messages, and offers based on customer redemptions, clicks, and repeat visits.
FAQ
Frequently Asked Questions
Still deciding? We’ll answer everything during a short, no-pressure call.
Book a DemoMy business is very seasonal. Does that work?
Yes. TapMango is especially useful for seasonal retail because it helps you build your customer list before peak periods, then reach shoppers when birthdays, holidays, events, and gifting moments come around.
Can I run this across more than one store?
Yes. TapMango can support multi-location loyalty, so customers can earn and redeem rewards across participating stores while you keep customer data connected.
Does TapMango integrate with my POS system?
TapMango works with leading POS systems, including Square, Clover, Lightspeed, Shopify, and more, so shoppers can earn points and redeem rewards without adding friction at checkout.
Do I need a marketing team to use TapMango?
No. TapMango includes templates, automations, campaign tools, and support, so small retail teams can run new arrival alerts, holiday campaigns, birthday rewards, win-back campaigns, referrals, and VIP promos.
How is TapMango different from a basic points app?
TapMango combines loyalty, customer data, SMS and email marketing, branded app tools, referrals, reviews, paid memberships, and reporting in one platform.
What does TapMango cost?
Pricing depends on your locations, setup, and the features you need. On a demo, we’ll walk through your store to show how TapMango increases repeat visits, drives seasonal sales, and replaces tools you already pay for.
What kind of support do you provide after onboarding?
You get help with setup, staff training, launch campaigns, loyalty strategy, and ongoing optimization, plus live support when you need help with rewards, messaging, integrations, or customer questions.
Ready to grow
Ready to Be the First Shop They Remember?
See how TapMango helps specialty retailers build a customer list they own, sell more each season, and automate the messaging that brings them back.
- Get a personalized demo tailored to your business.
- See exactly how TapMango integrates with your POS.
- Receive a custom ROI projection.
- Discover why merchants are switching to TapMango.
Request a free, no-obligation demo, and we’ll respond within 24 hours.