Points on Every Purchase
A balance that builds visit after visit, creating a switching cost your local competitors can’t match.
The 5 Loyalty Languages™
Read the Framework →
Loyalty & Engagement
Loyalty & Rewards
Referrals
Paid Memberships
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The 5 Loyalty Languages™
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Loyalty built for vape & smoke shops
Keep Regulars Loyal in a Price-Driven Market
Vape and smoke shop customers are highly frequent and price-aware, and your shop is surrounded by nearby competitors, making it easy to lose them. TapMango helps you build a permission-based customer list, reward repeat purchases, send timely restock alerts, and give eligible adult customers a reason to choose your shop again.
Book a DemoFree, No-Obligation Demo.
Restock alertPreferred brand is back
Refill reminderSent at the right time
Reward unlockedReady at the counter
Why loyalty matters for vape & smoke shops
Give Regulars a Reason to Stay with You
In a competitive, age-restricted category, repeat customers drive your business. Loyalty helps you stay connected with opted-in adult customers, promote relevant products, and avoid blanket discounting just to drive traffic.
Competition Is Close By
When products and prices look similar, a reward balance, trusted staff, and a familiar shop can be the reason customers come back to you.
Purchase Cycles Are Predictable
Many customers return on a rhythm. Timely reminders help reach them when they are already thinking about their next purchase.
Blanket Discounts Hurt Margin
Targeted offers let you nudge specific customers without teaching regulars to wait for a sale.
Restocks Drive Real Interest
When a product, brand, or accessory is back in stock, the customers who care want to know first.
Compliance Needs to Be Built In
Age-aware sign-up, consent capture, and opt-out handling help you market responsibly.
Your Customer List Is the Asset
If the only relationship happens at the counter, it is easy to lose touch. A permission-based list gives you a channel you own.
Customer data
Your Customer Database Is Your Most Valuable Asset
Every eligible customer sign-up is a chance to build a direct relationship. TapMango helps you capture consented data through age-aware counter sign-ups, QR codes, receipts, SMS or email opt-ins, and loyalty enrollment.
Use that data to send targeted campaigns for restocks, refill reminders, win-back promotions, VIP perks, and product-specific offers to opted-in adult customers.
Book a DemoCustomer communication
Reach Adult Customers Through Channels You Own
Vape and smoke shop marketing must be timely, targeted, and compliant. TapMango helps you reach opted-in adult customers with automated restock alerts, reward updates, and personalized offers that bring them back.
Rewards
Explore Rewards That Actually Work
See the top promotions successful vape and smoke shops run.
Virtual Punch Cards
Buy nine, get the tenth free—configured by product line rather than per visit.
Restock & New-Arrival Alerts
Instantly text customers who buy a brand the moment it lands.
Targeted Win-Back Offers
Target only the customers who have gone quiet, protecting margins from those already coming in.
Miss-You Win-Backs
When a customer is overdue, an automated offer goes out without you lifting a finger.
Birthday Rewards
Triggered automatically each year, this is one of the highest-redeeming campaigns your shop can run.
Friend Referrals
Reward both sides. Your best customers bring the next ones through the door.
Paid VIP Memberships
Turn your most frequent customers into recurring revenue with a paid membership tier.
POS integrations
Works with Your Existing POS
Connect TapMango to your checkout system so customers can earn points, redeem rewards, and stay connected without adding friction at the counter.
Referrals and reputation
Turn Regulars into New Customers and Better Reviews
TapMango helps you grow by turning your happiest regulars into a source of new buyers while automated review management strengthens your local reputation.
Referral Programs
Turn regulars into a reliable source of new customers. Reward both the customer who refers a friend and the friend who visits with built-in tracking so you can see which referrals lead to real sales.
- Refer-a-Friend RewardsReward both sides when a customer brings someone new.
- Partner and Ambassador CodesCreate trackable codes for local creators, nearby businesses, student groups, or community partners.
- Contests and GiveawaysCapture new contacts while giving customers a reason to share and participate.
Review and Reputation Management
Help more people choose you before they walk in. Request Google and Yelp reviews at the perfect moment and track your online reputation from one place.
- Automated Review RequestsAsk for reviews after positive visits while the experience is still fresh.
- Multi-Platform Review GrowthDrive more feedback across the exact review platforms that local customers check before choosing a vape shop.
- Reputation MonitoringTrack feedback and spot opportunities to improve—all from one place.
Paid memberships
Create VIP Revenue from Your Best Regulars
Your best customers already return for the products and service they trust. Paid memberships let you offer exclusive value to loyal adult customers while creating predictable, recurring revenue for your shop.
- Monthly and Annual RevenueLaunch a paid tier that builds a steady stream of income beyond standard over-the-counter sales.
- More Loyal RegularsMembers have another reason to return to your shop instead of comparing every purchase elsewhere.
- Higher Spend Per VisitUse member-only perks, bonus rewards, bundles, and early access to encourage larger baskets.
- VIP Perks That Fit Vape & Smoke RetailOffer benefits like exclusive discounts, birthday credit, early access to new arrivals, accessory perks, or bonus rewards on eligible purchases.
Case studies
How Other Retail Businesses Grow with TapMango
“It’s the easiest way to stay connected to my customers and drive traffic. If we didn’t send those texts, we wouldn’t get half the traffic that we get.”
Owner, Pirates and Pixies
Learn more18,000+Loyalty Members
$425K+Loyalty Revenue
“TapMango has made managing our marketing efforts much easier thanks to its user-friendly design. The reporting tools helped us reach customers more effectively.”
Diana Hysack, Director of Retail Marketing, Thrifty Shopper
Learn more$1.5M+Voucher Revenue
20K+Lapsed Customers Returned
Onboarding and support
Launch Loyalty without Adding More to Your Plate
You do not need to build campaigns, train staff, or figure out a loyalty strategy on your own. TapMango guides you through setup, POS integration, and your first promotions so your program is ready to launch with confidence.
Full Onboarding Support
Get guided setup from launch planning to staff training. Your team will know exactly how to enroll customers, explain rewards, and keep the line moving.
Loyalty Strategy Setup
Build a program around your business goals, whether that means more repeat visits, higher average spend, better customer data, or stronger retention.
Campaign Templates
Start with ready-to-use frameworks for birthday rewards, win-back campaigns, slow-hour offers, referrals, seasonal promotions, and VIP perks.
Live Support
Get help when you need it, whether you are launching a campaign, updating rewards, or resolving counter issues in real time.
Customer Success Team
Partner with dedicated experts to review performance, spot opportunities, and make smarter decisions as your loyalty program grows.
Ongoing Optimization
Keep improving your rewards, messages, and offers based on customer redemptions, clicks, and repeat visits.
FAQ
Frequently Asked Questions
Still deciding? We’ll answer everything during a short, no-pressure call.
Book a DemoCan you support SMS marketing for vape and smoke shops?
Yes. TapMango helps you communicate with opted-in adult customers through SMS, email, app, and push campaigns. Your team controls the message, audience, timing, and offer.
How does age verification work at sign-up?
TapMango can support age-aware enrollment flows where needed, including counter sign-ups and permission-based opt-ins. Exact requirements depend on your location and local rules.
Does TapMango integrate with my POS system?
TapMango works with leading POS systems, including Square, Clover, Lightspeed, Shopify, and more, so customers can earn points and redeem rewards without adding friction at checkout.
Do I need a marketing team to use TapMango?
No. TapMango includes templates, automations, campaign tools, and support, so small teams can run restock alerts, refill reminders, win-back campaigns, referrals, and VIP campaigns.
How is TapMango different from a basic points app?
TapMango combines loyalty, customer data, SMS and email marketing, branded app tools, referrals, reviews, paid memberships, and reporting in one platform.
What does TapMango cost?
Pricing depends on your locations, setup, and the features you need. On a demo, we’ll walk through your shop to show how TapMango increases repeat purchases, targets offers, and replaces tools you already pay for.
What kind of support do you provide after onboarding?
You get help with setup, staff training, launch campaigns, loyalty strategy, and ongoing optimization, plus live support when you need help with rewards, messaging, integrations, or customer questions.
Ready to grow
Ready to Give Regulars a Reason to Stay?
See how TapMango helps vape and smoke shops build a customer list they own, lift repeat visits, and target offers without discounting everyone.
- Get a personalized demo tailored to your business.
- See exactly how TapMango integrates with your POS.
- Receive a custom ROI projection.
- Discover why merchants are switching to TapMango.
Request a free, no-obligation demo, and we’ll respond within 24 hours.