Trade-In Bonuses
Customers earn bonus points when they bring in items. Align customer behavior with your inventory needs.
The 5 Loyalty Languages™
Read the Framework →
Loyalty & Engagement
Loyalty & Rewards
Referrals
Paid Memberships
Reviews & Reputation
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The 5 Loyalty Languages™
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Loyalty & engagement built for resale
Bring Treasure Hunters Back More Often
Thrift and consignment shoppers come in for the thrill of what’s new, what’s rare, and what they might find today. TapMango helps you turn one-time bargain hunters into regulars with rewards, store credit, drop alerts, and campaigns that keep them checking back.
Book a DemoRequest your free, no-obligation demo.
New drop alert2,140 members notified
Store credit earnedTrade-in value ready to spend
Weekend dealSent to local regulars
Why loyalty matters for thrift & consignment stores
Turn the Treasure Hunt into a Habit
Your inventory changes constantly, which gives customers a reason to come back. Loyalty helps you stay top of mind between visits, reward trade-ins, and bring shoppers in when new items hit the floor.
Inventory Changes Every Week
New racks, rare finds, and fresh arrivals are the reason shoppers keep checking back. Loyalty gives them one more incentive to return sooner.
Trade-Ins Keep Your Store Stocked
Your best inventory often comes from your own customers. Reward trade-ins and encourage more people to bring quality items back to you.
Store Credit Keeps Money In-Store
When customers choose store credit, that value comes back as another visit and another purchase.
Shoppers Are Price-Conscious
Rewards help customers feel like their money goes further without forcing you to discount everything.
Seasonal Stock Needs to Move
Use targeted campaigns to promote coats, costumes, school clothes, holiday looks, or end-of-season inventory before it sits too long.
Referrals Fit the Thrift Community
People love sharing a great find. Referral rewards turn that word of mouth into measurable new customers.
Customer data
Your Customer Database Is Your Most Valuable Asset
Every shopper, seller, and trade-in opportunity is a chance to build a longer-term relationship. TapMango helps you capture customer data through checkout sign-ups, QR codes, receipts, SMS and email opt-ins, and in-store enrollment.
Use that data to send more relevant campaigns for new drops, category alerts, trade-in bonuses, store credit reminders, birthday rewards, win-back campaigns, and seasonal promotions.
Book a DemoCustomer communication
Reach Shoppers When New Finds Hit the Floor
Thrift and consignment shoppers respond to timing. TapMango helps you reach customers with timely messages about new arrivals, store credit, trade-in events, category drops, and rewards that bring them back.
Rewards
Explore Rewards That Actually Work
These are the promotions our resale and thrift merchants run.
Store Credit Rewards
Reward customers for choosing store credit over cash, and keep every dollar in your store.
Premium Brand Multipliers
Double points on premium brands and designer labels. Incentivize higher-value purchases.
Trade-In Day Bonuses
Bonus rewards on slow days. Drive foot traffic exactly when you need it most.
Loyalty Milestones
Celebrate visit and spend milestones with escalating rewards that build habits.
Welcome Bonus
A sign-up incentive that turns first-timers into members on day one.
Birthday Rewards
Auto-triggered birthday perks that bring customers back every year.
Paid Memberships
Turn loyalty into recurring revenue with paid VIP tiers, perks, and exclusive access.
POS integrations
Works with Your Existing POS
Connect TapMango to your checkout system so customers can earn points, redeem rewards, and stay connected without adding friction at the counter.
Referrals and reputation
Turn Regulars into New Customers and Better Reviews
TapMango helps you grow by turning your happiest regulars into a source of new buyers while automated review management strengthens your local reputation.
Referral Programs
Turn regulars into a reliable source of new customers. Reward both the customer who refers a friend and the friend who visits with built-in tracking so you can see which referrals lead to real sales.
- Refer-a-Friend RewardsReward both sides when a customer brings someone new.
- Partner and Ambassador CodesCreate trackable codes for local creators, nearby businesses, student groups, or community partners.
- Contests and GiveawaysCapture new contacts while giving customers a reason to share and participate.
Review and Reputation Management
Help more people choose you before they walk in. Request Google and Yelp reviews at the perfect moment and track your online reputation from one place.
- Automated Review RequestsAsk for reviews after positive visits while the experience is still fresh.
- Multi-Platform Review GrowthDrive more feedback across the exact review platforms that local customers check before choosing a resale shop.
- Reputation MonitoringTrack feedback and spot opportunities to improve—all from one place.
Paid memberships
Create VIP Revenue from Your Best Shoppers
Your most loyal shoppers want first access, better deals, and a reason to check back often. Paid memberships let you offer a VIP resale experience while creating a steadier revenue stream.
- Monthly and Annual RevenueOffer a paid membership tier that brings in recurring revenue beyond individual purchases.
- More Frequent VisitsMembers have another reason to return regularly and see what’s new.
- Higher Spend Per ShopperUse member-only perks, bonus rewards, early access, and store credit offers to encourage larger baskets.
- VIP Perks That Fit ResaleOffer benefits like first-look shopping, extra trade-in value, birthday credit, exclusive sale access, or bonus rewards on premium finds.
Case studies
Trusted by Resale Owners
“It’s the easiest way to stay connected to my customers and drive traffic. If we didn’t send those texts, we wouldn’t get half the traffic that we get.”
Owner, Pirates and Pixies
Learn more18,000+Loyalty Members
$425K+Loyalty Revenue
“TapMango has made managing our marketing efforts much easier thanks to its user-friendly design. The reporting tools helped us reach customers more effectively.”
Diana Hysack, Director of Retail Marketing, Thrifty Shopper
Learn more$1.5M+Voucher Revenue
20K+Lapsed Customers Returned
Onboarding and support
Launch Loyalty without Adding More to Your Plate
You do not need to build campaigns, train staff, or figure out a loyalty strategy on your own. TapMango guides you through setup, POS integration, and your first promotions so your program is ready to launch with confidence.
Full Onboarding Support
Get guided setup from launch planning to staff training. Your team will know exactly how to enroll customers, explain rewards, and keep the line moving.
Loyalty Strategy Setup
Build a program around your business goals, whether that means more repeat visits, higher average spend, better customer data, or stronger retention.
Campaign Templates
Start with ready-to-use frameworks for birthday rewards, win-back campaigns, slow-hour offers, referrals, seasonal promotions, and VIP perks.
Live Support
Get help when you need it, whether you are launching a campaign, updating rewards, or resolving counter issues in real time.
Customer Success Team
Partner with dedicated experts to review performance, spot opportunities, and make smarter decisions as your loyalty program grows.
Ongoing Optimization
Keep improving your rewards, messages, and offers based on customer redemptions, clicks, and repeat visits.
FAQ
Frequently Asked Questions
Still deciding? We’ll answer everything during a short, no-pressure call.
Book a DemoHow long does it take to get set up with TapMango?
Setup timing depends on your store, POS, and program goals, but TapMango helps guide launch planning, staff training, campaign setup, and your first loyalty offers.
Does TapMango integrate with my POS system?
TapMango works with leading POS systems, including Square, Clover, Lightspeed, Shopify, and more, so shoppers can earn and redeem rewards without adding friction at checkout.
Do I need a marketing team to use TapMango?
No. TapMango includes templates, automations, campaign tools, and support, so small teams can run new arrival alerts, trade-in promos, win-back campaigns, referrals, and VIP campaigns.
Is TapMango built for thrift and consignment stores?
Yes. TapMango can support resale-specific campaigns like trade-in bonuses, store credit reminders, category alerts, new drop announcements, and rewards for repeat shoppers.
How is TapMango different from a basic points app?
TapMango combines loyalty, customer data, SMS and email marketing, branded app tools, referrals, reviews, paid memberships, and reporting in one platform.
What does TapMango cost?
Pricing depends on your locations, setup, and the features you need. On a demo, we’ll walk through your store to show how TapMango increases repeat visits, promotes trade-ins, and replaces tools you already pay for.
What kind of support do you provide after onboarding?
You get help with setup, staff training, launch campaigns, loyalty strategy, and ongoing optimization, plus live support when you need help with rewards, messaging, integrations, or customer questions.
Ready to grow
Ready to Increase Repeat Visits & Customer Loyalty?
See how TapMango helps thrift and consignment stores drive more repeat shoppers, increase customer lifetime value, and automate growth.
- Get a personalized demo tailored to your business.
- See exactly how TapMango integrates with your POS.
- Receive a custom ROI projection.
- Discover why merchants are switching to TapMango.
Request a free, no-obligation demo, and we’ll respond within 24 hours.