Customer Loyalty

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18 Apr: Top 5 Ways to Get to Know Your Customers

One of the best ways to grow your business is to build a relationship with your customers however many businesses are struggling to do so as only 37% of shoppers feel like retailers actually know them (source). The key to receiving repeat business as well as positive referrals is to improve the customer experience by helping customers receive what they want in the quickest most convenient way possible. And to do that, first you need to understand who your customers are.